Do you want to use the Finnish and English language in your daily work? Would you like to work in international company? As a Junior Business Service Advisor you can work every day with people from all over the world, develop your career and work in a professional environment with customers and other teams.

Who do we recruit for? Our client is global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. It has its office in Warsaw.

Opis stanowiska
- Customer Service activities related to service and repair requests from the customers over the phone or via e mail
- Validation of contractual agreements related to Service and Repair process
- Order management and returns management activities in SAP
- Coordination of service and repair process with internal teams and spare parts vendors
- Ensures resolution of queries within the contractual metrics
- Dedicated activities within the Order Management process such as order acknowledgement, validation, integrity checks both for internal and external customers
- Verifying and monitoring the received orders to assure correctness
- Communicating any issues to customers or suppliers
- Being an active and supportive member of the team focused on team targets

Wymagania
- Very good English and Finnish min. B2
- Microsoft Office package knowledge Excel, Word, PowerPoint
- Preferably experience in customer service
- Good understanding and hands on experience in OTC or Order Management processes
- Well established analytical skills, time and priorities management
- Agility to learn fast and work in dynamic, ever changing environment
- Experience in working with SAP would be an asset

Oferujemy
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.