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- Creating and supporting FM/Operations teams with business data analytics.
- Consolidation of other customized reports and their distribution.
- Compilation and analysis of Work Order data on periodic basis and as required.
- Calculation of service performance KPI metrics on monthly basis.
- Evaluation of data in purpose to complete KPI section of Service Performance Scorebook.
- Collection and compilation of Building Incident Reports (BIR) data and evaluation.
- Regular communication with FM/Operations teams, CCC as well as client.
- Participating in continuous improvement of reporting and supporting processes.
- Compilation Customer Satisfaction distribution of reports.
- Liaising with key stakeholders to deliver reports in a timely manner
- Communication with the client regarding the reporting products
- Collecting the data from respective stakeholders
- Fluent German language – written and spoken
- Communicative English language – written and spoken
- Min. Bachelor’s degree – Management, Business or Quantitative subjects
- Experience and fluency in the compilation and analysis of quantitative and qualitative data sets
- Excel – highly proficient
- PowerPoint – proficient
- Good communication skills: written and verbal
- Proven time management and organizational skills
- Experience of working in an environment where delivering outcomes within tight timescales is a pre-requisite
- Opportunity to gain experience in a professional, multinational corporate environment
- Opportunity to grow with the team and experience lively, energetic and friendly work atmosphere
- Multilingual (12 languages used in everyday work) environment across EMEA
- Private medical care with a very attractive offer
- Competitive benefit package (life insurance, partly funded language lessons, sport & recreation allowance)
- Work place located in a quickly developing office district with an easy access to public transport
- New office place in a recently finished, modern building
If you are interested, please send your CV in English by clicking "Aplikuj teraz" button.
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